Emergency Relief Handbook 4th edition
February 2012
The ACOSS Emergency Relief Handbook provides information to assist organisations to develop their policies, programs and service delivery.
This fourth edition of the ER Handbook is a practical, hands-on resource for staff engaged in the delivery of ER to clients. It provies a general guide that can be adapted by organisations to assist them to best meet the needs of their clients. Managers and coordinators of community organisations and Australian government departments will also find useful information about the design and evaluation of ER services.
The ACOSS ER Handbook is an invaluable resource for workers, volunteers and managers alike.